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The Quay, Bantry, Co.Cork, Ireland, P75 XW35
Tel: +353 27 54700
Reservations: LoCall 1890 300 107

What is the Gleneagle Groups Policy on Covid-19?

Our Actions
As responsible hoteliers and event organisers and in line with our company values, the health and safety of all those who attend our events is our primary concern and priority. The Gleneagle Group has a designated team to coordinate our Covid-19 safety activities. We are committed to taking action and have implemented the following measures:
• We are assessing, monitoring and implementing recommendations and best practice from the WHO and HSE
• We have provided sanitiser stations throughout the buildings
• We have identified all common touch points and have implemented a thorough sanitisation of these points
• Extra public area staff have been rostered to ensure regular sanitising of commonly touched surfaces
• Our internal communications platforms are ensuring efficient flow of protocols and updates
• We have circulated HSE guidelines on personal hygiene and travel arrangements to all employees
• We have displayed HSE guidelines on personal hygiene throughout the hotel
• We have implemented full procedures for sanitising guestrooms including all touch points e.g. remote controls, handles, light switches
• We are committed to providing the additional manpower required to implement best practice procedures

  • All of our Bar, Restaurant & Function areas are spacious to allow for social distancing.

  • All unnecessary contact items have been removed from dining areas, all remaining items will be cleaned after each sitting.

  • In our public areas all of our taps are sensored to allow for contactless handwashing.

  • Our Carvery Sunday Lunch has been changed to table service, until further notice.

  • Takeaway menus are in place, with option to pay over the phone and collect outside the hotel main reception doors.

Leisure Centre

  • Our Club Maritime Leisure Centre is now closed until further notice. All memberships will be frozen for the duration of the time we are closed. We thank you for your understanding with this.

 

We are committed to playing our part in trying to prevent Covid-19 from escalating. We ask that our customers do the same and follow the HSE guidelines regarding personal hygiene and Covid-19


HSE Guidelines for Customers
Consider the following advice on how to protect yourself from COVID-19 infection.
• Review travel guidance from your own country’s Department of Foreign Affairs and the Irish Department of Foreign Affairs

• Measures to protect against the spread of COVID-19 at mass gathering events 
 wash your hands properly and regularly with soap and water or an alcohol-based hand rub
 cover your mouth and nose with a tissue or your sleeve when you cough and sneeze
 put used tissues into a bin and wash your hands or use alcohol-based hand rub
 do not touch your eyes, nose or mouth if your hands are not clean
• Read available information and recommendations available on the mass gathering event’s website, social media pages prior to attending the event

• High risk groups - those considered to be at higher risk for COVID-19 include the following:
 People aged 65 years and older
 People with long-term medical conditions – for example, heart disease, lung disease, diabetes or liver disease

If you are in a high risk group, consider if attending the mass gathering is in your best inter-est. Discuss your concerns with your doctor

• Keep your distance from people who are sick
• Read distributed leaflets and signage when attending mass gathering events
• Follow the instructions of organisers and health personnel while at the event
• Be mindful of alcohol and drug use, as these may limit your ability to follow advice of the organisers and emergency personnel

 

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    Where is the Maritime Hotel located?

    The Quay, Bantry, Co. Cork. GPS Coordinates: Lat: 51.68004319999999° N Long: -9.457125099999985° W .

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    How do I GET THERE?

    The Maritime Hotel in located on The Quay (N71), on the right hand side of the road if entering Bantry from the Cork side, just before the main square in the centre of town.

    From Cork, follow the N71, following signs for Bantry, passing through Clonakilty and Skibbereen. The Maritime Hotel is on the right hand side of the road (the carpark is on the left) approximately 500m after the Bantry Town Pier.

    From Kerry, follow the N71, following signs for Bantry, passing through Kenmare and Glengarriff. The Maritime Hotel is on the left hand side of the road (the carpark is on the right) just after leaving the main square in the town, approximately 300m.

    If you are travelling by Bus, the main bus stop in Bantry is located approximately a 5 minute walk from the hotel. Walk out of town towards Cork/the Main Pier and The Maritime Hotel is located on the left hand side of the road.

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    How do I make a reservation?

    To make a reservation you can book directly on our website www.themaritime.ie, or you can call our reservations team on (027) 54700

     How do I modify a reservation?

    Plans change all the time, so if you need to change your hotel booking, we've made it as easy as possible to sort it quickly and simply online.

    Reservation Change

    Bookings made with www.themaritime.ie

    If your booking was made on themaritime.ie, you can change the room type, stay dates, or package via our Manage My Booking facility. However if your booking was made via our Reservations Team, please contact us in order to make the required changes.
    Please be aware that if you also purchased hotel extras directly from www.themaritime.ie such as tickets, these are not automatically transferred to your new booking and must be rebooked.
    • Your confirmation email contains a link and instructions on modifying your booking if you wish to do so.
    • Changes can be made up to 48 hours before your confirmed arrival date, after which all money associated with the accommodation is forfeited.
    • Changes may be subject to a rate difference depending on the new dates or package purchased.
    • You will receive an email confirmation with the reservation and if you wish, you may request that we confirm your booking by mobile SMS.
    • You will receive an email confirmation of your cancelled dates once your modified booking has been confirmed.
    • Best price guarantee and exclusive packages are always available on our website www.themaritime.ie . We guarantee you will not find lower prices on any other website.

    Bookings made through a third party

    If your booking was made through a third party (such as a travel agent, online agency such as Booking.com), and you need to change or cancel your booking please contact the original sales agent or website directly.

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      DO I NEED A CREDIT CARD TO MAKE A RESERVATION?

      Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.

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      I’M BOOKING FOR SOMEONE ELSE, HOW DO I PAY FOR THEIR STAY?

      If a booking is made direct on our website and you wish to pay with a company card, please email reservations – info@themaritime.ie to confirm we can charge the company card provided. You can also call us on (027) 54700.

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      HOW DO I BOOK USING A VOUCHER?

      To book your stay using a Maritime Hotel Voucher please call our Reservations team on (027) 54700.

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      HOW DO I MAKE A RESERVATION FOR A LARGE GROUP? (HEN PARTY, STAG PARTY, SPORTS CLUB ETC.)

      Group reservations may have different rates and booking requirements. To request a reservation for your group or for more information, please contact our Group Sales Team on (027) 54700 or email info@themaritime.ie

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      WHAT SECURITY DEPOSIT IS REQUIRED FOR GROUP BOOKINGS?

      A 25% security deposit is required.

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      WHAT IS THE MARITIME HOTEL'S CANCELLATION POLICY?

      We require 48 hours’ notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first night’s stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult their website, however usually the cancellation policy is also 48 hrs for other websites.

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      WHAT IS THE MARITIME'S MEETING ROOM CANCELLATION POLICY?

      Cancellation by the customer.

      Written notification of a cancellation in the form of an email is required if unnecessary charges are to be avoided.  If we do not receive the required notice of cancellation, the full booking fee may be charged.  The following is our policy.
      For meetings that are scheduled to last between 1 and 5 hours, we require a minimum of 24 hours notice for cancellations or amendments.  When the required notice is provided, no charge will apply. If the required notice is not provided the full booking fee will be charged.
      For meetings that are scheduled to last for 5 hours or more we require a minimum of 1 week’s notice of cancellations or amendments for no charge to apply.  If provided with notice that is more than 48 hours but less than 1 week – a charge of 50% of the booking fee will apply.  If provided with notice that is less than 48 hours, the full booking fee will be charged.

      Cancellation by the hotel:

      The hotel may cancel any meeting room booking on the basis that; there is a possibility the meeting may become over-subscribed or difficult to manage, it poses a threat of any kind to our management and staff, it may prejudice or potentially damage the reputation of the hotel.  In such event, the hotel will refund all advance payments made but will have no further liability to the client. In addition, the hotel may cancel any meeting room booking if the Hotel becomes aware of any deterioration in the client's financial situation such that the Hotel reasonably considers the client may not be able to fulfil its material obligations under the agreement; or if the client fails to pay any sum when due.

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      HOW CAN I MAKE A SPECIAL REQUEST REGARDING MY STAY?

      To request a specific room or for any other requests please email info@themaritime.ie. We may not always be able to guarantee your request but will do our very best to accommodate you when possible. If you have specific needs such as accessibility, dietary requirements or questions regarding your request, please call the hotel directly on (027) 54700.

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      LOOKING FOR SOMETHING EXTRA?

      If you would like to request a specific room upgrade, occasion cakes, a bottle of wine or chocolates on arrival please contact our reservations team on (027) 54700, or email us – info@themaritime.ie. We will require a credit card to charge for these items.

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      Can I request a smoking room?

      The Maritime Hotel is a non-smoking hotel and additional cleaning fee charges will apply for any rooms that don’t comply with this rule.

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      DO YOU HAVE FREE PARKING?

      Yes, we have ample free parking at The Maritime Hotel. There is an underground carpark with access to the hotel. The entrance to this is located on the opposite side of the road from the hotel. We have a number of accessible spaces designated and available.

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      WHAT ARE THE CHECK IN/CHECKOUT TIMES OF THE HOTEL?

      Check in is available from 3pm.

      Check out time is 12 noon.

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      CAN I LEAVE MY LUGGAGE IN RECEPTION IF I ARRIVE BEFORE CHECK IN STARTS? 

      Yes, we can store your luggage if you arrive to the hotel before 3.00pm; there is no charge for this service.

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      DO YOU HAVE WIFI?

      Yes, WiFi is free for all guests and available in all bedrooms and throughout the hotel.

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      DOES THE MARITIME HOTEL ACCEPT PETS?

      We do not accept pets of any kind in The Maritime Hotel.

      Service dogs are welcome throughout the hotel.

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      IS THE HOTEL WHEELCHAIR ACCESSIBLE?

      Yes our hotel is fully accessible. We also have many accessible bedrooms available. To book this room type please call Reservations directly on (027) 54700

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      WHAT IF I LEFT AN ITEM BEHIND?

      Please contact reception on (027) 54700 and we will check lost property for your item.

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      ARE THERE FRIDGES IN THE BEDROOMS?

      No, there are no fridges in the bedrooms. We do have fridges in all of our 1 and 2 bedroom suites only.  These rooms are available at an upgrade charge.

      We do have a facility to store anything including medicine in the main hotel fridges if required; this can be arranged with reception.

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      DO ALL GUESTS HAVE FREE ACCESS TO THE LEISURE CENTRE?

      Yes, all of our guests have complimentary use of Club Maritime Leisure Centre.  You can enjoy our 19 Meter pool, kiddies’ pool, sauna, steam room, Jacuzzi and fully equipped gym.

      Children under 16yrs must be supervised by an adult when using the facilities.

      Visitors aged 16yrs and older only are permitted entry into the gym.

      Opening Times

      Monday- Friday 7am-10pm

      Saturdays, Sundays & Bank Holidays 8am-8pm

      These hours are subject to seasonal changes.

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      What time is breakfast/lunch/dinner served?

      Breakfast is served from 7.30am - 10.30am (From 8am at Weekends and Bank Holidays).

      Bar Food is served from 12.00-21.00.

      Dinner is served from 18.00-21.00.

      (Times subject to seasonal change)

      We cater for all dietary requirements and we have a variety of gluten free products which include gluten free breads, gluten free sausages and gluten free cereals as well as having dairy free options available on request.

      To make a booking please call us on (027) 54700.

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      How much is Breakfast AT THE MARITIME HOTEL?

      A full Irish breakfast is €11 per adult & €5.50 per child. 

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      CAN I SEND A FAX TO THE HOTEL?

      Yes, our fax number is (027) 54701

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      CHURCH SERVICES

      Full listings of Church Services available from our Reception Team on arrival

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      TAXIS

      Please contact Reception and a receptionist will arrange a Taxi for you.  Should you require a wheelchair accessible taxi please let us know. We advise to book in advance to guarantee availability.

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      MAIL:

      An Post mail can be franked at the Hotel Reception at the same cost as stamps and we can post the items on your behalf

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      MEDICAL ASSISTANCE

      Should you need Medical Services during your stay please contact our Reception or our Duty Manager who can contact a Doctor on your behalf. The Bantry Bay Medical centre is located next to the hotel reception which is open during normal doctor hours

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