Frequently Asked Questions
WHERE IS THE MARITIME HOTEL LOCATED?
The Quay, Bantry, Co. Cork. GPS Coordinates: Lat: 51.68004319999999° N Long: -9.457125099999985° W .
HOW DO I GET THERE?
The Maritime Hotel in located on The Quay (N71), on the right hand side of the road if entering Bantry from the Cork side, just before the main square in the centre of town.
From Cork, follow the N71, following signs for Bantry, passing through Clonakilty and Skibbereen. The Maritime Hotel is on the right hand side of the road (the carpark is on the left) approximately 500m after the Bantry Town Pier.
From Kerry, follow the N71, following signs for Bantry, passing through Kenmare and Glengarriff. The Maritime Hotel is on the left hand side of the road (the carpark is on the right) just after leaving the main square in the town, approximately 300m.
If you are travelling by Bus, the main bus stop in Bantry is located approximately a 5 minute walk from the hotel. Walk out of town towards Cork/the Main Pier and The Maritime Hotel is located on the left hand side of the road.
HOW DO I MAKE A RESERVATION?
To make a reservation you can book directly on our website www.themaritime.ie, or you can call our reservations team on (027) 54700
HOW DO I MODIFY A RESERVATION?
Plans change all the time, so if you need to change your hotel booking, we've made it as easy as possible to sort it quickly and simply online.
Reservation Change
Bookings made with www.themaritime.ie
If your booking was made on themaritime.ie, you can change the room type, stay dates, or package via our Manage My Booking facility. However if your booking was made via our Reservations Team, please contact us in order to make the required changes.
Please be aware that if you also purchased hotel extras directly from www.themaritime.ie such as tickets, these are not automatically transferred to your new booking and must be rebooked.
• Your confirmation email contains a link and instructions on modifying your booking if you wish to do so.
• Changes can be made up to 48 hours before your confirmed arrival date, after which all money associated with the accommodation is forfeited.
• Changes may be subject to a rate difference depending on the new dates or package purchased.
• You will receive an email confirmation with the reservation and if you wish, you may request that we confirm your booking by mobile SMS.
• You will receive an email confirmation of your cancelled dates once your modified booking has been confirmed.
• Best price guarantee and exclusive packages are always available on our website www.themaritime.ie . We guarantee you will not find lower prices on any other website.
Bookings made through a third party
If your booking was made through a third party (such as a travel agent, online agency such as Booking.com), and you need to change or cancel your booking please contact the original sales agent or website directly.
DO I NEED A CREDIT CARD TO MAKE A RESERVATION?
Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.
I’M BOOKING FOR SOMEONE ELSE, HOW DO I PAY FOR THEIR STAY?
If a booking is made direct on our website and you wish to pay with a company card, please email reservations – info@themaritime.ie to confirm we can charge the company card provided. You can also call us on (027) 54700.
HOW DO I BOOK USING A VOUCHER?
To book your stay using a Maritime Hotel Voucher please call our Reservations team on (027) 54700.
HOW DO I MAKE A RESERVATION FOR A LARGE GROUP? (HEN PARTY, STAG PARTY, SPORTS CLUB ETC.)
Group reservations may have different rates and booking requirements. To request a reservation for your group or for more information, please contact our Group Sales Team on (027) 54700 or email info@themaritime.ie
WHAT SECURITY DEPOSIT IS REQUIRED FOR GROUP BOOKINGS?
A 25% security deposit is required.
WHAT IS THE MARITIME HOTEL'S CANCELLATION POLICY?
We require 48 hours’ notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first night’s stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. For third party bookings, please consult their website, however usually the cancellation policy is also 48 hrs for other websites.
WHAT IS THE MARITIME'S MEETING ROOM CANCELLATION POLICY?
CANCELLATION BY THE CUSTOMER.
Written notification of a cancellation in the form of an email is required if unnecessary charges are to be avoided. If we do not receive the required notice of cancellation, the full booking fee may be charged. The following is our policy.
For meetings that are scheduled to last between 1 and 5 hours, we require a minimum of 24 hours notice for cancellations or amendments. When the required notice is provided, no charge will apply. If the required notice is not provided the full booking fee will be charged.
For meetings that are scheduled to last for 5 hours or more we require a minimum of 1 week’s notice of cancellations or amendments for no charge to apply. If provided with notice that is more than 48 hours but less than 1 week – a charge of 50% of the booking fee will apply. If provided with notice that is less than 48 hours, the full booking fee will be charged.
CANCELLATION BY THE HOTEL:
The hotel may cancel any meeting room booking on the basis that; there is a possibility the meeting may become over-subscribed or difficult to manage, it poses a threat of any kind to our management and staff, it may prejudice or potentially damage the reputation of the hotel. In such event, the hotel will refund all advance payments made but will have no further liability to the client. In addition, the hotel may cancel any meeting room booking if the Hotel becomes aware of any deterioration in the client's financial situation such that the Hotel reasonably considers the client may not be able to fulfil its material obligations under the agreement; or if the client fails to pay any sum when due.
HOW CAN I MAKE A SPECIAL REQUEST REGARDING MY STAY?
To request a specific room or for any other requests please email info@themaritime.ie. We may not always be able to guarantee your request but will do our very best to accommodate you when possible. If you have specific needs such as accessibility, dietary requirements or questions regarding your request, please call the hotel directly on (027) 54700.
DOES THE MARITIME HOTEL HAVE PRESS READER?
The Gleneagle Group will replace thousands of complimentary print newspapers distributed annually to guests with environmentally-friendly digital versions beginning August 1st. The Gleneagle Group has partnered with PressReader, a digital newspaper and magazine service, to make connecting to The Gleneagle Group hotels, bars and restaurants free Wi-Fi even more edifying. This new partnership means guests now have access to more than 7,000 newspapers and magazines from over 120 countries in 60 languages. Download the “PressReader” app ahead of your stay on your devices app store & simply connect to the hotel WiFi on arrival to unlock access to PressReader’s entire catalog. More info here
LOOKING FOR SOMETHING EXTRA?
If you would like to request a specific room upgrade, occasion cakes, a bottle of wine or chocolates on arrival please contact our reservations team on (027) 54700, or email us – info@themaritime.ie. We will require a credit card to charge for these items.
CAN I REQUEST A SMOKING ROOM?
The Maritime Hotel is a non-smoking hotel and additional cleaning fee charges will apply for any rooms that don’t comply with this rule.
DO YOU HAVE FREE PARKING?
Yes, we have ample free parking at The Maritime Hotel. There is an underground carpark with access to the hotel. The entrance to this is located on the opposite side of the road from the hotel. We have a number of accessible spaces designated and available.
WHAT ARE THE CHECK IN/CHECKOUT TIMES OF THE HOTEL?
Check in is available from 4pm.
Check out time is 11.30am.
CAN I LEAVE MY LUGGAGE IN RECEPTION IF I ARRIVE BEFORE CHECK IN STARTS?
Yes, we can store your luggage if you arrive to the hotel before 4.00pm; there is no charge for this service.
DO YOU HAVE WIFI?
Yes, WiFi is free for all guests and available in all bedrooms and throughout the hotel.
DOES THE MARITIME HOTEL ACCEPT PETS?
We do not accept pets of any kind in The Maritime Hotel.
Service dogs are welcome throughout the hotel.
IS THE HOTEL WHEELCHAIR ACCESSIBLE?
Yes our hotel is fully accessible. We also have many accessible bedrooms available. To book this room type please call Reservations directly on (027) 54700
WHAT IF I LEFT AN ITEM BEHIND?
Please contact reception on (027) 54700 and we will check lost property for your item.
ARE THERE FRIDGES IN THE BEDROOMS?
No, there are no fridges in the bedrooms. We do have fridges in all of our 1 and 2 bedroom suites only. These rooms are available at an upgrade charge.
We do have a facility to store anything including medicine in the main hotel fridges if required; this can be arranged with reception.
DO ALL GUESTS HAVE FREE ACCESS TO THE LEISURE CENTRE?
Yes, all of our guests have complimentary use of Club Maritime Leisure Centre. You can enjoy our 19 Meter pool, kiddies’ pool, sauna, steam room, Jacuzzi and fully equipped gym.
Children under 16yrs must be supervised by an adult when using the facilities.
Visitors aged 16yrs and older only are permitted entry into the gym.
Opening Times
Monday- Friday 7am-10pm
Saturdays, Sundays & Bank Holidays 8am-8pm
These hours are subject to seasonal changes.
WHAT TIME IS BREAKFAST/LUNCH/DINNER SERVED?
Breakfast is served from 7.30am - 10.30am (From 8am at Weekends and Bank Holidays).
Bar Food is served from 12.00-21.00.
Dinner is served from 18.00-21.00.
(Times subject to seasonal change)
We cater for all dietary requirements and we have a variety of gluten free products which include gluten free breads, gluten free sausages and gluten free cereals as well as having dairy free options available on request.
To make a booking please call us on (027) 54700.
HOW MUCH IS BREAKFAST AT THE MARITIME HOTEL?
A full Irish breakfast is €15.50 per adult & €9.75 per child. (Children under 3)
CAN I SEND A FAX TO THE HOTEL?
Yes, our fax number is (027) 54701
CHURCH SERVICES
Full listings of Church Services available from our Reception Team on arrival
TAXIS
Please contact Reception and a receptionist will arrange a Taxi for you. Should you require a wheelchair accessible taxi please let us know. We advise to book in advance to guarantee availability.
MAIL:
An Post mail can be franked at the Hotel Reception at the same cost as stamps and we can post the items on your behalf
MEDICAL ASSISTANCE
Should you need Medical Services during your stay please contact our Reception or our Duty Manager who can contact a Doctor on your behalf. The Bantry Bay Medical centre is located next to the hotel reception which is open during normal doctor hours.